Crew Leader - Window Washer & Christmas Lights Technician
Full Time • Vienna
Responsive recruiter
Role Description:
As a Crew Leader at Shine of Tysons, you’ll be at the heart of our operations, ensuring that every job is completed to the highest standards of quality, safety, and customer satisfaction. You’re the face of Shine in our customers' homes, and your leadership is key to our success. Whether you’re new to the industry or already a window cleaning expert if you are a natural leader who thrives in a fast-paced, people-centered environment, we want to work with you!
What We Offer:
- Competitive Pay: Starting at $19-$25 per hour, with opportunities to increase earnings through performance-based commissions, tips and bonuses. The better you lead and deliver results, the more you’ll earn!
- Career Growth: We’re not just offering a job—we’re offering a path to leadership. Many of our Crew Leaders grow into higher leadership roles, expanding their impact within Shine. As our team grows, so will your opportunities to take on greater leadership and responsibility within Shine of Tysons.
- Work-Life Balance: Enjoy paid vacation, paid holidays, and a flexible work environment that lets you balance your professional and personal goals.
- Top-Tier Training & Equipment: You’ll receive paid training and the best tools in the business, ensuring you’re set up for success from day one. Plus, you’ll get to work in comfortable, Shine-branded gear.
- Company Vehicles Provided: You’ll drive one of our Shine vehicles to customer locations—no need to use your own car or gas.
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Incredible Culture: We believe in teamwork, trust, and having fun while delivering excellence. At Shine, you’re not just part of a company—you’re part of a community that supports each other and celebrates success.
Your Role (Responsibilities):
- Lead with Excellence: Every morning, you’ll meet with the team to set the day’s goals and inspire your crew to deliver their best. You’re not just their leader—you’re their coach.
- Build Trust with Customers: Before starting each job, you’ll personally meet the homeowner to understand their expectations and ensure we’re delivering an outstanding experience. Your professionalism and care will make all the difference.
- Ensure Quality Service: Whether it’s window cleaning, gutter cleaning, or pressure washing, you’ll oversee the work to guarantee that every service meets Shine’s high standards.
- Communicate with Customers: On your way to the job, you’ll call customers to let them know you’re on the way, providing peace of mind and setting expectations.
- Recommend Additional Services: As you inspect the property, you’ll suggest any additional services that could further enhance the customer’s home. This shows that you’re not just completing a job—you’re looking out for your customer’s best interests.
- Maintain Safety & Professionalism: You’ll ensure that all safety protocols are followed, both for your crew and the customer’s property. Your attention to detail and care will set Shine apart.
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Complete with Pride: After finishing the job, you’ll walk through the completed work with the customer to ensure their satisfaction and process payments. You’ll end each day ensuring your vehicle is cleaned and prepped for tomorrow.
Who We’re Looking For:
We’re not just looking for someone who can complete a job—we’re looking for someone who wants to make a difference in our community that also connects with our core values of excellence, positive energy, a deep commitment to serving others, putting safety first, and having fun.
Qualifications:
- Experience: 1+ years of leadership or supervisory experience in a service-based industry preferred.
- Industry Experience: Experience in the home services industry (window cleaning, pressure washing, etc.) is a plus but not required. We provide all the training you need to succeed.
- Leadership Skills: Proven leadership abilities in a team environment, with a focus on motivation, team development, and customer satisfaction.
- Must have a valid driver’s license and be able to pass a background check.
- Must be comfortable working outside and with heights.
- Must have reliable transportation to the Shine office each day.
- Must be able to lift and carry a ladder (up to 30 pounds).
- Must enjoy working with people and providing exceptional service.
- Must want to work in a leadership capacity.
Why You Should Join Us!:
Shine is a nationally recognized home services franchise with nearly 50 locations across the country, providing you with limitless opportunities to grow within the Shine family. Our services include window cleaning, pressure washing, gutter cleaning, and house washing, all delivered with unmatched quality and care. During the Holiday Season, we transform homes and businesses with our distinct holiday lights, bringing warmth and joy to the communities we serve.
At Shine, we take pride in our five core values: Excellence, Positive Energy, Serving Others, Safety, and Having Fun. We are driven by our vision to create a brighter world, and we do this by being a light in every community we touch. Shine isn’t just about home services—it’s about people. We value our teams, who live out our values daily, and our customers, who trust us with their homes and businesses. We’re not just a different kind of company; we’ve chosen to be different by investing in our people and letting them Shine.
At Shine of Tysons, we provide all the training, technology, and support you need to thrive. Bring your enthusiasm and passion for learning, and we’ll help you grow into an exceptional leader within our team.
Our hope and intention is that our community will see something inspiring in us—something different. If you’re ready to be a part of something great, let your light shine with us!
Compensation: $19.00 - $25.00 per hour
(if you already have a resume on Indeed)
Or apply here.
Potential for Growth
There is a potential for growth within the organization for the individual who is willing to work hard to help us achieve our goals.
Competitive Compensation
Typical hourly rates are higher than the industry average.
Commitment to Giving Back
Shine has a Heart for taking care of others and for being part of the community. We feel strongly that it is part of the responsibility of any business to give back to the local community as well as to causes close to your heart.