Lead Service Technician
Full Time • Carmel
Shine of Indianapolis
Location: Indianapolis, IN
Position Type: Full-Time
Compensation: Competitive hourly + commission on labor, performance incentives, growth opportunities
Position Type: Full-Time
Compensation: Competitive hourly + commission on labor, performance incentives, growth opportunities
About Shine
Shine of Indianapolis provides premium exterior cleaning services including window cleaning, pressure washing, gutter cleaning, and seasonal services. We are a fast-growing operation focused on quality, professionalism, and long-term career growth—not churn-and-burn labor.
We are looking for a Van Lead who can take ownership of a truck, lead a small crew, and deliver consistent, high-quality results on residential and light commercial jobs.
Role Overview
As a Van Lead, you are responsible for the execution and completion of daily jobs. You are the point person on-site, responsible for quality, efficiency, safety, and customer experience. This role is ideal for someone who enjoys leadership, working with their hands, and being trusted with responsibility.
You will:
- Run a fully equipped Shine van
- Lead 1–2 crew members
- Execute window cleaning, pressure washing, and gutter services
- Ensure jobs are completed correctly, efficiently, and on time
Key Responsibilities
- Lead and manage daily job routes for general services
- Perform exterior window cleaning, pressure washing, and gutter cleaning
- Ensure job quality meets Shine standards before leaving each site
- Communicate professionally with customers on-site
- Upload job photos and notes using company software
- Maintain cleanliness and organization of the van and equipment
- Train and support crew members working with you
- Identify upsell opportunities and communicate them to management
What We’re Looking For
- Leadership mindset and accountability
- Strong work ethic and attention to detail
- Comfort working on ladders and outdoors
- Ability to manage time, routes, and job flow
- Professional communication with customers
- Valid driver’s license and clean driving record
- Experience in window cleaning, pressure washing, or exterior services is a plus (but not required if mechanically inclined and coachable)
Compensation & Growth
- Competitive base hourly pay
- Commission on labor produced
- Performance incentives
- Opportunity to grow into Crew Captain or Operations leadership roles as Shine expands in Indianapolis
This is not a seasonal gig. We are building long-term leaders and promoting from within.
Why Work at Shine
- Premium brand with high standards
- Structured systems and clear expectations
- Growth-oriented company expanding rapidly
- Strong culture of accountability and development
- No guessing, no chaos—just clear processes and ownership
Compensation: $20.00 - $25.00 per hour
Do you like people? Do people like you? Then...
It’s a great time to shine!
This is your opportunity to forgo a suit, grab a Shine t-shirt, and start helping people while making a living. Let your light shine!
You can be a light for people - helping them stay safe while enjoying and maintaining the largest financial investment of their lives - their homes. You can be a light to your own team of like-minded people. You can be a light in your community and provide the type of services that everyone loves and needs, but don't have the time and expertise to get it done safely and correctly. Choosing to lead by serving is our passion.
Shine Window Care specializes in the following services:
- Window Cleaning
- Pressure Washing
- Gutter Cleaning
- Holiday Lighting
THE SHINE STORY: What started as one guy with a desire to create opportunities for others is now a nationwide family of businesses - working to spread light, caring excellence, and team success. In 1998, Chris Fisher graduated college and set out on a journey to build a company. From one guy with a squeegee, Shine is now a growing national franchise employing great people who make exceptional teams.
Our Franchises Need People Like YOU!
Whether you are already a window cleaning expert or have no experience at all, we are looking for those who display strong character, work ethic, and are driven to be the best! Shine provides all the training, technology, support, and know-how to help you get it done. You bring a smile and a heart for learning and the Shine business will work very well for you. Shine is the name we chose to describe the work we do, the people that do it, and the God we serve.
Our hope and intention is that our communities will see something different in us - something inspiring - something attracting.
Let your light shine!
(if you already have a resume on Indeed)
Or apply here.
Potential for Growth
There is a potential for growth within the organization for the individual who is willing to work hard to help us achieve our goals.
Competitive Compensation
Typical hourly rates are higher than the industry average.
Commitment to Giving Back
Shine has a Heart for taking care of others and for being part of the community. We feel strongly that it is part of the responsibility of any business to give back to the local community as well as to causes close to your heart.